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Safety information

When to seek immediate medical help

Use NHS emergency services when needed. GP Ready's AI conversation is designed to prepare a report for a healthcare appointment — it cannot assess whether your symptoms are an emergency or decide it is safe to wait.

Emergency symptoms — seek help immediately

If you or someone else is experiencing any of these signs of a potentially life-threatening emergency, call 999 now rather than using GP Ready.

Call 999
  • Chest pain or pressure that does not go away, or chest discomfort with breathlessness, sweating or pain spreading to the arm, jaw, back or neck.
  • Sudden face drooping, arm weakness, speech difficulty (stroke signs) or new weakness on one side — even if the symptoms have stopped.
  • Severe difficulty breathing, gasping, choking, or being unable to speak normally because of breathlessness.
  • Sudden swelling of the lips, tongue or throat, especially with trouble breathing or swallowing.
  • A headache that comes on suddenly and is extremely painful.
  • Collapse or unconsciousness, a first seizure or a seizure that does not stop, major uncontrolled bleeding or serious injury.
  • Sudden confusion or difficulty responding, particularly when someone is severely unwell or has signs of infection.
  • Blue, pale or blotchy skin, lips or tongue, or a rash that does not fade when pressed — particularly if someone is unwell.
  • Immediate danger of serious self-harm, overdose, or being unable to keep yourself or another person safe.

These are examples, not a complete list. Serious illness may occur without any of these signs. This tool cannot confirm that it is safe to wait.

NHS information sources

Guidance checked: 23 October 2026. This is not NHS Pathways or an NHS-endorsed symptom assessment.

Urgent but not life-threatening? Use NHS 111 online or call 111. NHS 111 can advise what care you need.

If you are unsure whether you need 999, NHS 111 can help; if you believe someone's life is at risk, call 999. Do not delay seeking help to finish a report.

This guidance summarises illustrative emergency situations from publicly available NHS information. It is not a symptom checker, exhaustive list or personalised assessment. If you think someone is seriously ill, seek medical help now.

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